Which information do we collect?
The information you give us when you enter information on certain pages of the site or when you contact us by telephone or e-mail. This may include your surname, first name, postal address, landline and/or mobile telephone number or your e-mail address.
The information we collect using cookies and other tracking technologies, such as information about the device you are using, your IP address, your usage and location data.
What do we do with your information?
We use the information you give us to provide service and support and to respond to your requests and queries. We use the information we collect to administer our site and improve your browsing experience.
In accordance with the law, we will retain your personal information only for as long as is necessary to fulfil the purpose for which it was provided.
In the case of a request via our contact form, your data will be deleted once the request has been processed. We carry out a periodic review of this data to ensure that it is still necessary for us to retain it. Your personal information will not be shared with third parties or transferred abroad.
Data security
We adopt technical and organisational measures to protect your data as fully as possible.
To protect your data from unwanted access, we use data encryption. The data collected on this site travels between your computer and our server and vice versa via the Internet using TLS 256-Bit encryption (Transport Layer Security). However, we will not use encryption if you only send us information that is generally accessible. In order to secure the transmission of sensitive data, such as bank and credit card details, and to protect the data from misuse, we use an encryption protocol for data in transit (SSL, Secure Socket Layer).
Groupe Française de Gastronomie participates in and complies with all specifications and guidelines of the IAB Europe Transparency & Consent Framework. It uses the Consent Management Platform No. 92.
You can change your choice at any time by clicking here.
Your rights
As a valued user of our site, you have the right to request details of the personal information we hold about you and why we process it (you can check in 2 the legal basis on which we process your information). You are entitled to object to this processing if you wish, but please bear in mind that if you do object, this may affect our ability to carry out the above tasks in your best interests. In addition, you have the right to require the correction of inaccurate data and the deletion of data that is inappropriate or no longer necessary. If you are seeking to exercise any of your statutory rights, please send your request to contact@francaise-de-gastronomie.fr. Your request will be considered by our Data Protection Officer. A response to your request will be made in writing within a reasonable period of time (one month in principle, but we may notify you that we need more time to deal with your request). We expect our procedures to deal with your requests fairly and promptly.
How to contact us
Our company name is GROUPE FRANCAISE DE GASTRONOMIE, registered under SIRET number 55850337100160, and our head office is located at 2 allée d'Helsinki, CS 80072 Schiltigheim.
Our telephone number is +33 (0)3 88 59 30 60.
Our legal representative is Isabelle Martin.
The site is hosted by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg.
You can contact our Data Protection Officer at the following address: contact@francaise-de-gastronomie.fr.
If you no longer wish to receive information from us, simply follow the ‘unsubscribe’ link in the email we have sent you or reply ‘stop’ if we have contacted you by SMS. Please bear in mind that even if you unsubscribe, we may continue to send you information relating to any account you still have with us (for example, a request you have made by e-mail). If you wish to exercise any of your statutory rights or if you have any comments, questions or complaints about the collection or use of your personal information, please address your request to contact@francaise-de-gastronomie.fr.
Law applicable to data protection
Any personal information that you may transmit to contact@francaise-de-gastronomie.fr is subject to the provisions of the French Data Protection Act no. 78-17 of 06 January 1978, as amended by the Act of 06 August 2004 and the General Data Protection Regulations.
Changes to our privacy policy
Our privacy policy is regularly reviewed. This privacy policy was last updated on 25 May 2018 and the version number is 1.